1. INTRODUCTION
Talky Tails found at https://www.talkytails.com/ (“Website”) is governed by the following privacy policy (“Privacy Policy”).
We respect your privacy and are committed to protecting it. The purpose of this Privacy Policy is to inform you what personally identifiable information we may collect and how it may be used. By accessing this Website, you agree to be bound by the Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this Website.
We reserve the right to update or modify this Privacy Policy, at any time and without prior notice, by posting the revised version of this Privacy Policy on our Site. Each time you use the Website, the current version of the Privacy Policy will apply. Accordingly, when you use the Website, you should check the date of this Privacy Policy (which appears at the top) and review any changes since the last version. This statement only applies to this Website.
2. WHAT INFORMATION DO WE COLLECT?
INFORMATION YOU VOLUNTARILY SUBMIT TO THE WEBSITE
We may collect personal information from you, such as your name, email address, mailing address, birth year, and birth month. For example, you may voluntarily submit information to the Website by leaving a comment, subscribing to a newsletter, entering our contests or sweepstakes, or submitting reviews of photos, or completing a contact form. In addition, you are able to create a user profile, which allows you to choose a username and password. We will store the username, but your password will not be visible in our records.
INFORMATION WE COLLECT FROM OTHERS
We may receive information about you from other sources. You may link your Facebook and/or Google accounts to your user profile. If you choose to link your Facebook and/or Google accounts to your user profile, we will receive your name, email address and profile picture associated with that account.
AUTOMATICALLY-COLLECTED INFORMATION
We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we may log your IP address, frequency of your visits, operating system type, browser type, referring website, pages you viewed, search terms you entered, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked. This information is used in a collective manner, and no single person can be identified by that compiled information.
COOKIES
We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website.
HOW MAY YOUR INFORMATION BE USED?
We may use the information collected in the following ways:
- Verification/identification of the user during website usage;
- To operate and maintain the Website;
- To create your account, identify you as a user of the Website, and customize the Website for your account;
- To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
- To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
- To respond to your comments or inquiries
- To provide you with user support;
- To assist if we feel that there are or may be safety and/or security issues;
- To track and measure advertising on the Website;
- To protect, investigate, and deter unauthorized or illegal activity;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
3. EMBEDDED CONTENT
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
YOUTUBE
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. WHO HAS ACCESS TO YOUR DATA
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a user with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the user accounts and access.
5. THIRD PARTY ACCESS TO YOUR DATA
We may share your information with third parties when you explicitly authorize us to share your information.
We will not sell, share, trade, or otherwise disclose personally identifiable information with unrelated third parties for their own marketing purposes. We may send you offers in conjunction with third parties that we think you will be interested in, however, your personally identifiable information will not be shared with such third parties.
Additionally, we may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.
The Website currently uses the following third-party service providers:
Google Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics.
Mail Chimp – this service is used for delivery of email updates and newsletters. We store your name and email address for purposes of delivering such communications. Please refer to Mail Chimp’s privacy policy for further information.
At this time, your personal information is not shared with any other third-party applications. This list may be amended from time to time in the Website’s sole discretion.
Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the Website to third parties in the following circumstances: (i) to comply with a judicial proceeding, court order, or legal process served on us; (ii) to investigate a possible crime, such as fraud or identity theft; (iii) in connection with the merger, consolidation, sale, or purchase of all or a portion of our assets, or a reorganization, liquidation, or dissolution of our company; or (iv) when we believe it is appropriate to do so to protect the rights, property, or safety of our company or other persons.
6. ANONYMOUS DATA
From time to time, we may use anonymous data, which does not identify you individually, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.
7. PUBLICLY VISIBLE INFORMATION
If you create a user profile on the Website, leave a comment, or write a review, certain information will be publicly visible. To create a user profile, you must choose a username and password and input your email address for profile confirmation. Your email address will never be available publicly. At your option, you may also add an avatar, a profile description, and a link to your website.
You may also choose to link your Facebook and Google Account.
Other users of the Website may see your username, avatar, profile description and website information.
8. COOKIES
Cookies are pieces of information which websites transfer to your computer’s web browser for storage on your computer’s hard drive. The Website uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, customize Website content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.
Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting in your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of our Website may be entirely usable.
9. NEWSLETTERS
On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.
10. HOW LONG WE RETAIN YOUR DATA
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
11. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
12. YOUR DATA RIGHTS
GENERAL RIGHTS
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
13. LINKS TO OTHER WEBSITES
The Website contains links to websites operated by other people or companies. Those websites may have their own privacy policy or no privacy policy at all. Talky Tails does not control the content of those websites and takes no responsibility for their content, nor should it be implied that Talky Tails endorses or otherwise recommends such sites or the products or services offered. We encourage you to review the privacy policies and terms of use of all third-party sites and services before providing them with any of your personally identifiable information.
11. SECURITY
The security of your personally identifiable information is important to us and we are committed to handling your information carefully. We restrict access to your personally identifiable information to employees who need to know that information in order to provide services. In addition, we make reasonable efforts to follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security. IN NO EVENT WILL TALKY TAIKLS OR OUR OFFICERS, DIRECTORS, EMPLOYEES, PARENTS, AFFILIATES, agents, licensors, suppliers OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS SITE (“RELEASED PARTIES”) BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF: (I) THIS SITE, YOUR ACCESS, USE OR INABILITY TO USE THIS SITE; (II) ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOSS PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE); (III) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (IV) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL IDENTIFIABLE INFORMATION STORED THEREIN, (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY. THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF THE RELEASED PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
12. AMENDMENTS
We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.